Thursday, September 19, 2019

e-books Essay -- Library Science, Myilibrary, Netlibrary

The library and information centres have undertaken collection management of printed books and now challenges in developing collection of electronic resources (e-resources) are waiting. Electronic books (e-books) consist of printed books being digitized or born digitally, the starting rise of new electronic formats. The increase number of e-books especially in UK also brings challenges to the publishers and aggregators, the importance in managing and promoting â€Å"e-books as the new electronic medium† (Armstrong and Lonsdale 2005). This essay will look at issues being addressed surrounding the management and promoting the e-books. One of the issues to be addressed in managing e-books is the selection and acquisition e-books. Librarians especially the academic librarians need to concern on selecting and acquisition new e-books, e-textbooks and titles associated to the students’ fields and demands. The librarians should train in considering the demands of e-books for distance learning, placements students and selecting printed books as back up to e-books’ (Armstrong and Lonsdale 2009). Acquiring the e-books from publishers and aggregators become issues in managing the e-books. The pricing and business model through subscription provides easy methods and ‘aggregators would be more attractive option than through publishers’ (Armstrong, Edwards and Lonsdale 2002). For the writer, e-book aggregators such as NetLibrary and Credo Reference give more advance access and tools for library, user of groups, relevance information and formats of e-book availability in pdf or web. However, subscript ions of e-books can be difficult. Libraries want to have ‘fewer complexes models and fair pricing structures’ (Ball 2009) and Edwards (2001) summari... ...ons. It is recommended stakeholders and JISC e-BOOK Working Group (Armstrong and Lonsdale 2005) are working together for effectively promoting strategies for e-books to all libraries. The e-book collections are no longer close entities but open widely to users. The libraries especially the academic libraries should concern on selecting e-books references for students and researchers. Issues concerned including the consideration giving effective ways on access and promotion need to be accounted. However, ‘Usage and licensing conditions vary widely and are not always library-friendly’ (Ball 2009). Licensing and bibliographical access still the crucial challenges for collection managements especially in relates to cost and legal legislate deposits. All the issues discussed above come up with literatures and approaches to issues of managing e-book collections.

Wednesday, September 18, 2019

A Case Of Needing: Serious Revisions :: essays research papers

A Case of Needing: Serious Revisions   Ã‚  Ã‚  Ã‚  Ã‚  Michael Crichton has penned some of the most engaging, timely, and thoroughly accessible tales to be published in the last twenty-five years. What his novels lack in literary merit and distinctive style they make up for in crisp plotting and edge-of-your-seat suspense. From alien viruses to regenerated dinosaurs, from evil Japanese monoliths to the insidious maneuverings of the modern corporation, Crichton latches onto the scientific and political controversies of the day, and squeezes out of them every last ounce of shock value. At least, that's usually what he does.   Ã‚  Ã‚  Ã‚  Ã‚  A Case Of Need could have used quite a bit more shock value. The problem is largely a matter of timing; when the book came out in 1969, the moral dilemma surrounding illegal abortions was still a hot enough topic to seem ripped from the headlines. Though abortion certainly remains a hot-button issue, the debate has shifted. For the time being, at least, the argument centers on whether or not the act should be legal, not on whether or not doctors are currently breaking the law by performing them.   Ã‚  Ã‚  Ã‚  Ã‚  The antiquated plot line is not the story's main flaw. The biggest drawback here is a one-two punch of highly technical prose employed to relate a thoroughly dull story. Karen Randall, the daughter of an eminent physician, dies as the result of a botched abortion. Art Lee, a Chinese obstetrician, is accused of performing the D & C that has resulted in her death. Though Lee is known to be an abortionist, he vehemently denies any involvement in the case. Lee calls upon his friend, forensic pathologist John Berry, to clear his name.   Ã‚  Ã‚  Ã‚  Ã‚  John Berry careens back and forth from one Boston hospital to another, trying to figure out who actually performed Randall's abortion, and why it killed her. The investigation is complicated by the fact that Randall was not even pregnant. Slowly, a picture emerges of Randall as a freewheeling, loose woman with several abortions in her past, and connections to some shadowy underworld characters. Berry ultimately discovers that a drug-dealing musician was actually at fault for Randall's death.   Ã‚  Ã‚  Ã‚  Ã‚  Why did Michael Crichton write this book? The answer seems fairly obvious. Still fairly immersed in his medical school learnings, Crichton must have seen it as a chance to demonstrate just how much knowledge he had gained during his time at Harvard. Numerous medical procedures are described in detail, supplemented by footnotes and appendices for readers not in the know.   Ã‚  Ã‚  Ã‚  Ã‚  All of this technical gobbledygook turns out to be almost totally superfluous. Berry clears Lee's name largely through old-fashioned detective

Tuesday, September 17, 2019

Role of Finance Companies

Role of Finance Companies Traditional role of Finance Companies The finance companies are much smaller in scale compared with commercial banks, and they are also saddled with more restrictions which will be discussed later in the report. Traditionally, they relied on their personalized and flexible services to attract clients. This is because there are always consumers who are rejected by the commercial banks because adding these consumers to their portfolios would be uneconomical for these commercial banks as their economies of scale cannot offset the transactional costs these clients would bring because of the small margins these smaller consumers bring. These mainly include people or companies who do not have the capital to meet the relatively higher capital requirements of the commercial banks compared to finance companies. One example would be the current business account for companies. The major banks such as DBS and OCBC also offer low startup requirements, but charge a monthly management fee if their balances fall below $10,000 , not a big amount for businesses but possibly a stretch on new and small scale businesses. Hence, finance companies plug that gap with much lower balance requirements that would be more attractive to these business owners. Another example would be home loans by which finance companies offer a wider range of interest rates for a different range of financing needs compared to commercial banks who offer more generic rates on a whole. Emerging opportunities for Finance Companies Financial companies are however, now exploring new opportunities that they have not been able to capitalize on before. For example, Hong Leong has recently been awarding underwriting rights by the MAS, a traditional stronghold of commercial banks. This has redefined the boundaries that a traditional finance company in Singapore held due to regulations under the finance companies’ act. Wealth management, a relatively fast growing new segment in Singapore, has seen Hong Leong also wrestling in with a slice of the pie that many expected the commercial and investment banks monopolize. Industry Performance Finance companies form a small and unique portion of the financial services sector here in Singapore. A large part of their income comes in the form of interest income from loans and also commission fees for services that they offer. By focusing on domestic opportunities, they have managed to avoid exposure to the credit crisis that many others in the sector have been affected by. This has thus helped all 3 firms in the sector to post stellar results over the past year. As shown below, Singapore’s GDP growth YoY was 7. 7%, a slight moderation from the 8. % in 2006. This represents opportunities as the need for financial services increase as people in Singapore gain affluence. Growth of profit for Finance Companies Growth on EBIT ranged from a low of 38. 7% to a high of 65. 2% riding on increased receivables for all 3 finance companies. This is exceptional considering the cloud that has shrouded the financial sector in recent times. In dollar terms, their p rofits grew by SGD$43million to a total of over SGD$150million. Also, operational efficiency was a strong driver of the profit growth. Revenues remained rather stable and it was the decreased operating costs that led to higher profits according to the financial reports released. This could be due to reasons such as improved technical systems or improved employee proficiencies. Growth of property & construction revenue segment There is a strong focus on the â€Å"heartland† consumers and increased demand for housing, particularly in HDB flats, has led to opportunities that finance companies have leveraged on to cement their stake in this niche market. Although commercial banks also offer housing loans, finance companies are able to adapt each individual loan to consumer’s requirements because they enjoy greater flexibility especially for smaller loans that larger financial institutions do not want to accommodate to enjoy the relatively small returns. Looking at the breakdown of loans and advances of Finance Companies, we can see a large part is driven by the building and construction sector in Singapore, which was booming last yea. The building sector was driven by the construction of the 2 integrated resorts and a booming property market last year. A key driver of the industry, construction growth, which represents a large portion of finance companies’ interest income, grew at a rate of 20. 3% in 2007, compared to 3. 6% in 2006. The bull run in the property market, as mentioned, has also contributed to the sector’s good performance. Property agents have described in particular, the HDB resale market as the kingpin of the real estate sector. Projected unit sales are estimated to be at 30,000 by industry players. Average prices rose 17% for 2007. This, coinciding with a new government initiative to encourage singles to live with their parents by providing a grant of up to $9000, has led to a boom for the property market domestically in recent times. The government’s policy to target an eventually population size of 6million citizens would lead to an increased demand for housing as more and more immigrants look to plant their roots here. Thus, we can expect housing loans to continue to be a strong driver of performance for finance companies into the foreseeable future. Increase in SME initiatives The government’s initiative to increase SME competitiveness and promote entrepreneurship has also facilitated the expansion of this revenue segment for financial companies. The founding of organizations such as SPRING help to spur and stimulate the growth of target sectors for these financial companies. Initiatives such as the Micro Loan Programme under SPRING create direct market share for these finance companies for those who are rejected by the commercial banks for loans. A look through the Hong Leong Finance website shows at least 11 initiatives directed at SMEs alone. This shows the importance of this particular revenue segment to finance companies. Therefore, the future of this key driver of finance companies’ success looks to be rosy given the support that SMEs receive domestically from the government. It is also important to note that finance companies give incentives by positioning themselves as service providers for smaller enterprises who require greater flexibility in terms of financing requirements. As mentioned earlier in the report, this is due to the fact that it is uneconomical for commercial banks to process some enquiries and loans because they are uneconomical given the scale of operations. Summing up, the performances of finance companies have been exceptional with impressive growth figures. However, as the recession worries and full effects of the sub-prime issues slowly uncover, finance companies may yet be exposed to underlying issues that may influence performances in the near future. Next, we shall examine some of the trends in the finance company sector and try to identify key issues that may offer insights into what we can expect from these finance companies in the future given what we have already discussed. We would also examine a key player to try and gain insights into how these finance companies operate. TRENDS AND ISSUES IN THE FINANCE COMPANIES SECTOR: SINGAPORE 1. Consolidation within industry One of the most pervasive trends identified in the last decade in the finance companies sector is the consolidation of the industry. This is evident from the number of finance companies that have ceased operations. Some of these companies were forced out of the industry due to regulatory changes, while others, like OCBC Finance, simply merged with their principal companies. Since 1996, 19 finance companies have surrendered their finance companies’ license, with only 3 main finance companies remaining by the end of 2007. Accordingly, the assets and liabilities of finance companies as a whole have declined dramatically over the past decade, before stabilizing and increasing steadily over the past 3 years to around 10 billion dollars. Finance companies’ assets decreasing before stabilizing and recovering, and consolidation. 1. 1 Regulatory changes One of the catalysts for this consolidation is no doubt the regulatory changes that MAS has put into effect. Since December 1994, the Finance Companies Act was revised to raise the minimum capital requirement for finance companies from $0. to $50 million, and existing finance companies were given until 2003 to gather the required amount. This effectively meant that finance companies which did not have the required capital had to either merge with other players in the industry including banks, or raise the required capital. Hong Leong Singapore Finance, the finance company in Singapore today, is the result of such a merger between Hong Leong and Singapo re Finance. Examples of mergers with their parent banks include Maybank Finance, and Overseas Union Trust, which of course was subsequently absorbed into UOB. It could be argued that even without regulatory changes, mergers and acquisitions are inevitable for the smaller companies to survive. Regardless, the changes put into place by MAS has forced the industry to evolve into one with lesser, but stronger players. 1. 2 Increasing competition In 1998, then DPM Lee Hsien Loong remarked in a parliamentary session that the rationale behind these regulatory changes was to â€Å"enable finance companies to have the resources to compete more effectively and increase public confidence in them. Hence, another major reason for the consolidation in the industry can be attributed to the increasingly intense competition from commercial banks and other financial institutions which provide similar services. Loans and other services catered to SMEs, which the full banks typically deemed unprofitable, were traditionally the strong suit of finance companies. From data gathered on the 3 existing finance companies, loans and services to SMEs forms over 40% o f their portfolios. However, in the past decade, many commercial banks have started divisions to tap into the SME market made popular by finance companies. Finance companies thus now have to contend not only with each other, but commercial banks as well. This means that badly run finance companies simply could not contend with the competition and were targets for other finance companies’ acquisitions to boost their own ability to compete. 1. 3Niche markets Finance companies are usually able to compete with commercial banks because they offer services to niche markets (usually SMEs) which then form a large part of their portfolio. In today’s financial markets, Hong Leong Singapore Finance is known to target clients within the SME, consumer housing and the silver industry. Sing Investments and Finance has loans in the construction and property development sectors amounting to 68% of their loans portfolio. However, the population of such niche markets are usually much smaller than mainstream financial markets, and companies need to be able to capture a larger market share within the niches to be able to offer products with a competitive edge over commercial banks. Under the basic tenets of economics, this means that a only a small number of firms are needed to satisfy demand in such niche markets. Hence, there is necessarily a trend towards consolidation of similar firms within the separate niche markets in a ‘survival of the fittest’-style competition, which is the situation being faced with today. 1. 4 Global mergers and acquisition trends Mergers and acquisitions have been widespread and plentiful in recent times, and although this directly impacts the trend of mergers within the finance companies sector, there are also indirect effects to be discussed. One must consider that the increasing prevalence of large, merger companies necessarily means that the pool of smaller companies, of which finance companies cater to, is steadily decreasing. Such large merger companies usually go to commercial banks for the more sophisticated and diverse range of credit options which finance companies are simply unable to provide, either because of regulatory restrictions from the Finance Companies Act, or because they do not have the resources to do so. Again, this results in a net effect of finance companies having to merge themselves to operate effectively and efficiently to capture this diminishing pool of available business. TRENDS AND ISSUES IN THE FINANCE COMPANIES SECTOR: INTERNATIONAL International finance companies Unlike in Singapore, a legal definition of ‘finance company’ exists, there is no clear definition on what constitutes a finance company in the overseas financial markets. However, there is a general consensus that finance companies provide mainly lending services to consumers and small businesses. As with finance companies in Singapore, international finance companies typically target these clients that the major banks overlook, or have specializations in specific industries that make them more attractive to customers seeking credit services within these industries. Unlike Singapore, where only 3 such companies now operate, there are literally thousands of such companies overseas catering to different industries and customer bases, and it will be definitely be out of the scope of this report to discuss each one in detail. Also, the nature of the finance companies sector is such that they are more influenced by regulations and performances of industries within the countries in which they operate, and less affected by global financial trends. A simple example of this is in Singapore, where finance companies have been fairly shielded from the turmoil in overseas financial markets led by the subprime crisis in the US. Instead, they have been doing well, largely owing to the boom in the local property, auto and SME markets. It is thus more appropriate to examine the issues and trends of nternational finance companies in the context of the local markets which they serve, rather than to identify and global trends that affect all financial markets. Hence, we have decided to focus our attention on finance companies operating within 3 countries where financial markets are relatively mature and established, and whose activities are more transparent and in the limelight. These are Australia, Japan and USA. 2. Fin ance companies in Australia The finance companies scene in Australia is thriving, and has witness continued growth in the last 3 years. Another good year was recorded in 2006/2007 with both business and personal lending continuing to grow. Finance companies in Australia have long been a significant sector in the Australian financial services market, offering a wide range of products including business leasing, fleet leasing and personal lending. Such companies provide an alternative source of borrowing to the banks, building societies and credit unions. The two largest finance companies operating in Australia are Esanda and Capital Finance, which collectively represents almost 40% of the sector’s operating profits after tax. Some of the key issues which have impacted profits in the last 2 years include: ? asset growth of 7. 1% leading to an increase in interest income ? increased competition leading to reduced margins and fee income ? increased bad debts expenses ?reduced profits on motor vehicle lending 2. 1 Australia – Reliance on Auto Industry and Industry Trends The auto industry is a major driver of performance of the finance companies sector in Australia, no doubt because the majority of the finance companies are exposed to the sector. This may be in the form of lending to consumers and businesses to purchase their motor vehicles, financing auto dealers’ purchase inventories, or providing fleet management businesses. The growth of finance companies coincides with the auto industry’s boom in the past 5 years, with 4 consecutive years of record sales up to 2005. Provision of loans to purchase large cars dropped 18 percent largely due to the change in consumer purchasing habits from the price hikes in oil. Instead, smaller car sales were up 21 percent, contributing to increased revenues for finance companies. However, the increased affordability of new cars in the last 5 years has created difficulties for finance companies which provide fleet management services, such as BMW Finance and ORIX, since such companies suffer reduced profits on the sale of cars at the end of their lease. In recent times, the focus of many of the larger finance companies have shifted to diversification of services. This is similar to Hong Leong Singapore Finance’s strategy in Singapore, which is to take on the major banks at their own game, such as providing property and construction facilities. GE Money’s expansion into credit cards, mortgages and on-line savings provide another example of Australian finance companies’ diversification. Just as the finance companies are expanding their services to include services provided by major finance players such as banks, so are the majors entering into sectors traditionally dominated by finance companies. This includes areas such as lending secured on receivables, consumer and low-doc lending. This has increased competition among Australian finance companies, which is further crowded by new entrants such as Aussie Home Loans’ plans to target car and personal lending markets. . 2 Australia – Growth in Assets, Personal and Business lending Total assets of the finance companies surveyed increased 7. 1 percent to $37. 5 billion, slightly down from 8. 1 percent growth in the previous year, but this still represents a strong rate of growth. This trend has been observed for the past 4 years, and can largely be at tributed to lending growth in the business and personal sectors. Even though finance companies in Australia only accounts for 5 percent of total Australian loans and advances, their market share is considerably higher in traditionally key markets of business lending and personal lending. This is estimated to be around 10 and 15 percent approximately. Since finance companies in Australia are typically not exposed to the housing mortgage market, they are not affected much by the decline in the housing market that is being experienced in global markets. However, the quality of the assets seem to be an issue for finance companies. Total bad and doubtful debt expense increased 32 percent from 2006. Even when viewed in context in the growth of receivables, the ratio of bad debts to average receivables increased. Hence, unlike in Singapore, it does seem that Australian finance companies suffers somewhat from increase in credit losses. However, this is to be expected since finance companies typically engage in less secure lending to less credit worthy customers in exchange for a higher margin. It must also be said that the amount of credit losses increases pales in comparison with the subprime losses that major international banks have faced even with supposed tighter credit checks. 3. Finance companies in Japan In early 2007, the consumer finance industry of Japan was valued at a total of ? 0 trillion with annual growth of 4%. The key factor influencing this previous growth in the industry might be traced to the equity and real estate bubble burst in the early 1990’s which lowered the collateral of several consumers. This provided a large market segment seeking uncollaterized loans, which were only provided by the consumer finance companies. At the same time, consumer finance companies had an advantage over the banks as they had a wider network of loan offices and had a reputation for quicker loan approval. 3. Japan – Regulatory elimination of ‘grey zone’ lending Significant change is expected in the consumer finance sector of Japan, as new regulations affecting consumer finance companies were passed in December 2006, and are to be withheld by the year 2009. The main crux of the new regulation would be that it lowers that maximum allowed interest rate chargeable on uncollaterized consumers. While the interest rate cap on consumer loans were capped at 20% by the Interest Rate Restriction law, the Capital Subscription law stated that a rate of 29. 9% could be charged, in the event that a written consent to the charges was provided by the consumer. Due to this law, several consumer finance companies in Japan have been providing loans to poor credit clients, at interest rates charged within the ‘grey zone’ (20%-29. 9%). What this new legislation entails would be that these consumer finance companies will need to adapt and reinvent themselves, as they can no longer depend on the ‘grey zone for survival’. What can be expected would be shakeout of the smaller consumer finance companies, consolidation as well as diversification of products. 3. 2 Japan – Regulatory Changes The Japanese Diet revised legislation regarding the Money Lending Business (MLB) law. A previous ceiling of 29. % for consumer loan interest rates set by the Capital Subscription law was repealed and reduced to 20%. This coincides with the ceiling set by the Interest Rates Restriction law, which has an interest rate cap of 20% per annum for such loans. Even then, this cap is only applicable for loans of up to ? 100,000 and below. Fo r loans with principal amounts ranging between ? 100,000 and ? 1,000,000, the cap is only 18% per annum. Loans with principal amounts over ? 1,000,000 are charged a maximum interest rate of 15% per annum. At the same time, the Bank of Japan has in recent years opted to abandon their zero-interest rate policy. At the moment, their interest rates have been set at 0. 5%. It is yet to be seen if there will be any increase in this rate, as it will probably depend on the performance of the Japanese economy as it adapts to this change, as well as the USA downturn. But essentially, with the bottom line raised and the top lines lowered, consumer finance companies are seeing their margins diminishing. The amendment also includes tighter entry restrictions for consumer finance companies, return of excess interest payments made to consumers, as well as restricts the maximum debt a consumer may hold to only one-third of his annual income. At the same time, the lid has been left open for more restrictions to be implemented between now and 2009, during which enforcement for the new regulation is going to be implemented. 3. 3 Japan – Effects on Performance In response to the new legislation, the industry has been suffering since. An estimated loss for the combined consumer loan sector for the fiscal year of 2006 has been made at ? 3 trillion. This can be directly attributed to the diminished market segment as well as several requests for refunds of excess loans from existing consumers. With stock prices of the 4 major players in the industry tumbling even before the announcement of the December 2006 ruling, mostly as a pre-emptive reaction, the situation is dire. This has left the consumer finance companies with the option of either leaving the market, or restructuring themselves to suit the new environment. The two main strategies for remaining in the sector would be expansion and diversification. 3. 4 Japan – Expansion At moment, there is estimated total of 10,000 registered money-lenders in Japan. Of these, there are only 4 major players (Aiful Corp. , Acom Co. , Promise Co. Takefuji Corp. ) that are currently listed on the Japanese stock exchange, whilst the rest are all individually casting small shadows. However, considering the increased requirements for operations as well as the diminished margins, it is now harder to maintain operations as a small player. More sophisticated risk management and cost-cutting are all necessary aspects that need impleme ntation for survival. It is expected that a large proportion of these smaller companies will eventually consolidate to be able to mount a substantial fight for survival or be forced to cease operations. Current estimates are that the eventually, Japan will only be left with 3,000 consumer finance companies. Already, that trend is starting to take shape. The current estimate of 10,000 registered money lenders have already dwindled from a previous figure of 14,000 as of February 2007. Two of the larger players, Acom and Promise have also taken a step further than anyone else in the industry, by negotiating partnerships with major banks, Mitsubishi UFJ Financial group and Sumitomo Mitsui Financial Group respectively. This strengthens their competitiveness, as these consumer finance companies will be able to provide the bank with their expertise in handling smaller and riskier consumer loans, whilst the banks will be able to support these companies as they transcend into a more developed state. 3. 5 Japan – Diversification of Products Traditionally, the Japanese consumer finance companies could be classified into two main group; those dealing in consumer loans; and those providing credit card services. While the former group has been hit hard directly by the new regulation, the latter has been relatively unscathed. The main reason would be that interest rates for credit cards were already below the 20% limitation. Consumer finance companies are now finding that there is an unexplored market that they can now explore, to make up for their losses in the consumer loan segment. To compound incentives for this strategy, the credit market has yet to truly blossom in Japan yet, due to a prior preference for cash instead. For example, credit card shopping only accounts for 10% of consumption in Japan, and this is relative to the 25% figure for the United States. 3Finance companies in USA There are many companies in the USA which provide consumer and business finance services in all sectors of the financial markets. Being the world’s largest financial market, USA has a very diverse group of finance companies that cater to auto, personal, small enterprise, insurance, and mortgage lending, among others. Citi Financial, HSBC Finance, GE Money, Prudential Finance, Zurich Financial, and Capital One are just a few examples of such finance companies. Just as in Singapore and other nations, these finance companies typically serve clients who are either too small or have poor credit ratings to obtain loans from the larger banks. The consumer finance industry in the USA is too large to be discussed in full detail in this report. Hence we will only be discussing a particular type of finance company which in the past year has come under scrutiny from all corners of the financial markets – subprime mortgage lenders. While major commercial and investment banks have all taken in losses amounting to USD 170b from writing down Colleteralized Debt Obligations and Mortgage Backed Securities, mortgage finance companies in the USA have mostly been responsible for the origination of such losses. 3. 1 USA – Subprime mortgage lending by finance companies Subprime mortgage lending by finance companies enabled consumers in the USA with poor credit histories to obtain loans to purchase homes with higher interest rates than that charged by banks. These consumers were previously unable to obtain such loans from the major banks and lenders due to their poor credit histories. To entice consumers to accept such higher interest rates, these finance companies typically include ‘teaser rates’ during the initial periods of the loan where the interest rates were lower, and the rates were then subsequently increased significantly after the introductory period. Because many consumers could no longer afford the high interest payments after the introductory period, many were forced to refinance their subprime loans with another subprime loan. This was acceptable pre-2005 since housing prices were on the rise, and this meant that home owners were building equity which enabled them to refinance loans easily. However, after 2005, home prices started to decline and fell below the value of the loan, and thus could not be used as collateral for refinancing. A steep rise in defaults and foreclosures caused more than 100 finance companies in the US to file for bankruptcy beginning late 2006. Even New Century Financial Corporation, then the nation’s second largest mortgage lender, was not spared. Excessive risk taking and making loans to subprime customers meant that such finance companies were exposing themselves to moral hazard excessively. 3. 2 USA – Securitization of subprime loans Many a subprime finance company did not actually hold on to the subprime loans as assets after making them. Instead they securitized, or sold off the loans to issuers and special purpose vehicles. These financial vehicles bought these loans and other investment grade instruments and repackaged them into the CDOs and MBSes that were to blame for the credit problems in financial markets today. These instruments were subsequently bought up by investment and commercial banks, and hedge funds, due to the impression that the risk from the subprime loans have been adequately spread out. However, this was not the case, since once defaults and foreclosures started to hit the issuers, the values of the CDOs were compromised, resulting in huge write downs by banks. What followed was a large credit crunch in financial markets, the effects of which are still unresolved today. Hence, what was supposed to be a mortgage finance sector problem has been spread to all areas of the financial markets through loans securitization, which was started by finance companies in the US. Regulatory Issues The Finance Companies Act (Cap. 108) was established in 1967 to regulate the growing finance companies sector. Listed in the Act are several restrictions that limit the activities of the finance companies. The purpose of these limitations is to protect investors, by controlling the exposure of the company to riskier asset classes and transactions, since finance companies are less able to diversify such risks away than the major banks. These limitations may include capital structure requirements, restrictions on dealings, necessary approval for expansion and others as well. In essence, the provisions within the Finance Companies Act require that finance companies seek MAS for approval to engage in activities other than the most basic lending and depositing services. Since the major banks have a similar set of banking rules and regulations to adhere to, we will be focusing our discussion on a few key regulatory provisions which are specific to the Finance Companies Act. One regulation of particular interest has already been briefly mentioned in the previous sections of this report. In s7 of the Finance Company Act, there are strict capital requirements in place for finance companies. S7 provides that a registered finance company will need a minimum of $50 million in issued and paid up capital. What this requirement does is to limit the industry to only the stronger players. This requirement, as put in place since January 1995, might be responsible for the running out of the several smaller finance companies, and serves as well as a substantially high barrier to entry. S23 of the Finance Companies Act lists out some of the prohibitions of dealings by finance companies. In particular, s23(1)(e) and (f) aims to limit the amount of risk which the finance companies are able to take. This is done by restricting the issuance of substantial loans which exceed 50% of their total credit facilities, and also by prohibiting unsecured loans and advances exceeding S$5,000. It can be seen from these regulations that MAS understands the higher risk nature of the customers served by finance companies, and tries to protect both the customers and the companies from over-exposure to such risks. While s23(1)(b) prevents investments in foreign currency, gold and other precious metals, and s23(1)(c) prevents any acquisition of shares, stock, debt and other convertible securities in foreign denominations, exemption from these restrictions might be granted as stated under s23(2)(a)&(b). S23(2)(a)&(b) states would be that concessions in these aspects might be granted depending on the ruling of MAS. Furthermore, s53 gives room for the authorities to exempt a finance company for some or all of the provisions in the Act. We feel that this shows that MAS recognizes that not all finance companies are ready to take on such dealings yet, but that they are not shutting the door on such transactions in the future. Prospects & Future developments of Finance Companies Effects of the credit crunch In the short run, we would expect that finance companies would experience a udden growth in their revenue segments due to commercial banks tightening credit. The sub-prime meltdown in the United States has severe implications for all industries. However, rather than affecting the finance companies negatively, we foresee that there is a possibility that they might profit from it instead. With several banks being hit severely, we are currently observing the beginnings of a credit crunch as banks start to tighten their credit and adopting a more conservative stance in negotiating loans. This would even be true in Singapore, as we uncover the extent of Asian banks exposure to collateralized debt obligations. DBS Bank has already booked S$200 million worth of write-downs while UOB has S$45 million worth of write-down. These commercial banks have reportedly tightened credit measures with more reluctance to take on risky debts. What this might imply would be that more consumers will have their loan applications rejected from banks, and will therefore look to finance companies for their capital needs instead. At the same time, the market for loans is expected to grow by 13% in 2008. While this is lower than the 20% growth recorded in 2007, it represents that the market is still expanding despite the tightening of credit by major lenders. At the moment, the total loans made by finance companies are sitting at S$8,389 million. The total loans made by commercial banks, however, stands at S$201,424 million. The above figures indicate that if banks were to lose even a small percentage of their market share in loans to finance companies, this would translate to a potentially significant percentage of loans growth for these finance companies. Hence, if finance companies are able to take advantage of the loss in confidence of the banks, and the tightening of credit by said banks to capture the market left behind by the banks in the wake of the sub-prime crisis, there will be room for growth. Consolidation of the segment In the long run however, we adopt a more pessimistic stance towards the development of finance companies. One of the trends that we mentioned was that of consolidation of the finance companies in the past decade. Three such finance companies remain and have performed relatively well over the past few years or so. However, commercial banks are encroaching into traditional strongholds of these finance companies, such as SMEs and smaller personal loans which were once considered unprofitable to service. This is as commercial banks now want to profit from the higher yielding consumer base that these finance companies rely on as they continue to look into other profitable segments that they have neglected in the past. DBS, OCBC and UOB have in the past decade started moving towards these opportunities that they had forgone in the past. There is also increased competition from new entrants such as GE Money and SingPost who now offer consumers more consumer finance choices instead of the remaining 3 finance companies. This increased competition may reduce revenues in the future, especially for Singapura Finance and Sing Investments, since Hong Leong is far and away the major player in this sector and may be able to better cope with these changes. These 2 smaller firms might find it more difficult to continue to perform as well when banks use their financial muscle and influence to try and break into this market. Thus, we foresee a real possibility of further consolidation and perhaps a change in the structure of the future finance company here in Singapore. Hong Leong Finance is special, in the sense that it is much bigger than the other finance companies in the scene. To brand it as a finance company in the same breath as the other 2 does not do Hong Leong’s reputation justice. However, when compared to the commercial banks, they still do not measure up as significant competition. The other 2 finance companies seem to stand little chance should the commercial banks and corporations start infringing on this niche segment that they have survived on. The implications of these is the sign that the finance companies are in a sunset industry and with the exception of Hong Leong, finance companies might struggle to eke out an existence once competition gets more intense. It may revert to a situation where the smaller firms have to merge or be acquired by a larger finance company, in this case, Hong Leong, or risk not being able to survive in the segment. Hong Leong, as mentioned, is unique in the sense that it is such a dominant force in the finance company sector, but yet unable to make the step up to be on the same level as even the smaller commercial banks. In the near future, we could see Hong Leong forming an entire classification on its own, as the alternative to the commercial banks. Following the entry of commercial banks and other competitors into its traditional revenue segments, Hong Leong has been actively looking for other opportunities to diversify its revenue generating segments. We have mentioned some of these earlier in the report. Recently, Hong Leong was commissioned to take up underwriting duties which provides it with a new area of development where they could vary their income sources. It has also established a wealth management arm in light of the growing sector in Asia as a whole.

Monday, September 16, 2019

Ethical dilemmas can international psychologists

The list below though not exhaustive but have been potential dilemmas that international psychologists ace during the execution Of their services in a culturally diverse population: Linguistic competencies- A case in point of such a situation is where immigrants travel in host community and want to use the health opportunities of that community. The medium of exchange for the host community is mainly English and say the immigrant is from a Chinese background.The children of most immigrants tend to adjust quickly in terms of linguistic abilities and therefore are most often interpreters for their parents. A parent of such cultural background seeking mental health services ill rely on the children to interpret for them. The dilemma here is the international psychologist is bound by law not to expose a patient's sensitive document to a third party and also how can the international psychologist ascertained that the patient clearly understood the informed consent interpreted by the child .The steps taken in such a scenario is the need for bilingual staff to facilitate the care of culturally diverse patients (Congress, 2004). Practitioners legal obligation versus workplace policies- Davidson, (201 0, up. 70) reported that workers within the social services will be unfrosted by the dilemma between acting in the ethical best interest of direct service recipients and acting according to the law.For instance, an international psychologist working with an organization in a culture where children or minors work to fend living for their parents will be faced with a dilemma as to whether he is legally obligated to report this illegal activities of the organization or has an obligation to the organization to report. Using individual participants to represent the whole population- In his voice thread, Dry. Larsen (2014) noted that most hypothesis used in testing cross cultural research uses individual participants as a unit of analysis to aggregate an overall score for each cu lture.We are cautioned by the video on cross cultural competence that when working with culturally diverse population, we should delve into the demographics and composition of the group so that at the end all benefits and risk should be proportionately distributed. The ethical issue that arises when we stereotype or generalize the attribute of one culture to encompass the whole is that relationships among the measured rabbles in one culture will not necessarily translate to the same relationship in another culture.

Sunday, September 15, 2019

Prince Edward Island †Essay Essay

Executive Summary: Prince Edward Island Preserve manufactures and produced high- quality, high priced specialty food products. P.E.I.P.C. experienced rapid growth in its short history. In the first few years of its existence, founder Bruce MacNaughton expanded his company from one manufacturing and retail outlet in 1989, following a second retail outlet in 1991. The company also diversified and opened two restaurants in 1989 and 1990 respectively. It is anticipated that P.E.I.P.C. will continue to grow, with projected sales for the year ending January 1992, to reach one million dollars. In August 1991, MacNaughton, contemplated on future expansion. The two cities under consideration were in Toronto and Tokyo. Options under consideration include adding retail outlets in the aforementioned regions. Also under consideration is to increase wholesaling, and the use of distributors (hotel and airlines). Expanding the mail order business is also an alternative. Although MacNaughton has weighed some or all options to diversify P.E.I.P.C’s operations, it is unequivocally clear the company lacks clear vision, strategy goal and objective. MacNaughton’s business had been built on gut and emotion rather than analysis. However, this approach may prove to be insufficient for the future. It is difficult to execute a strategy if goals are not specific, can’t be described or understood. However, guided by the proper analysis of the external environment (SWOT), together with the firm-level analysis (VRINE Model), MacNaughton’s can improve P.E.I.P.C.’s long term competitive business position. Key Problems: This case highlights various strategic challenges MacNaughton face while contemplating expansion, and how to complete this objective successfully. The difficulty is to know when to close the gap between the firm’s aspiration and its current capabilities, resources and market position. The core issues identified in this case are: 1. Future Expansion 2. Product imitation 3. Product promotion – reluctance to explore the use wholesale and distribution networks 4. Financial Constrains– unable to secure suitable financing, experienced period of cash flow shortages 5. Managerial constrains 6. Seasonal Staff – inability to attract and retain quality staff due to the seasonal nature of the business Analysis and Evaluation: P.E.I.P.C.’s key resource is its geographic location. Prince Edward Island is most notable known for its pastoral beauty, slower pace of life, North Shore beaches and global image of Anne of Green Naples. Prince Edward Island’s well known reputation for the high quality of strawberries is the basis of P.E.I.P.C.’s marketing strategy and product differentiation. As the company grew, P.E.I.P.C. developed and achieved a diverse product line. This resource helped the company to establish a competitive advantage. In addition, P.E.I.P.C’s higher prices did not compete with low end products charges by competitors. However, this marketing strategy to differentiate their brand, introduced P.E.I.P.C to a variety of competitors. Another key resource is financing. Although previously listed as a core issue, the company has the ability to raise $100,000 of addition capital to finance future expansion by issuing preferred stock. P.E.I.P.C.’s manufacturing plant i s another key resource. Currently, P.E.I.P.C.’s production capacity is underutilized. The manufacturing plant operates five month a year, on a single, five days per week. Productivity levels can increase from fifty per cent to one hundred per cent by extending the hours of operation. Automating the bottling process could increase productivity substantially. The final key resource is its customers. Prince Edward Island and P.E.I.P.C. attracts thousands of tourists from over the globe. In additional to local marketing efforts, the reliance on tourists could increase P.E.I.P.C.’s global presence and raise consumer awareness of its products. A strategy must be formulated for the purpose of gaining and sustaining competitive advantage. MacNaughton should critically evaluate P.E.I.P.C’s performance measure for resources and capabilities by utilizing the VRINE model. The VRINE Model Value – A resource is valuable if it enables P.E.I.P.C to exploit opportunities to establish competitive advantage or negate threats. Japanese tourist comprises a large number of visitors to Prince Edward Island and Prince Edward Island Preserve, Co. outlets. The popularity of P.E.I and P.E.I.P.C’s products are well known to Japan. Essentially, the high level of spending by the Japanese, their fascination with P.E.I., traditions of gift giving and the amount of disposal income available to them, indicates that opportunities in Japan might be successful. Rarity – P.E.I.P.C can enjoy temporary competitive advantage, so long as the content of ingredients used to make its specialty preserves remain rare and scarce relative to it competitors. Inimitability/Non-substitutability – Other firms in P.E.I. has begun to retail specialty preserves in hopes to profit from P.E.I.P.C.’s success. Competitors might be able to imitate or substitute the value and resou rces quickly, at a low cost. Exploitability – With a solid vision, financial base, coupled clear strategy formulation and implementation of its objectives, P.E.I.P.C. can exploit their brand and products domestically and manufacture their products globally with the resources available. P.E.I.P.C can protect and increase competitive advantage by expanding its wholesaler and distribution network in Toronto. Initially, MacNaughton’s interest in Toronto was due to its size and local awareness of P.E.I. Successful expansion in Toronto can prove to be quite profitable for the company. Strategy planning for P.E.I.P.C. must also include a SWOT analysis in order to identify its internal and external factors that are favorable and/or unfavorable in achieving its objective. SWOT Analysis of Prince Edward Island Preserve Co. StrengthsWeakness Brand LoyaltySeasonal Business Structure Product DifferentiationAttract and Retain Quality Staff Local ReputationLimited Advertisement Broad Product MixCash Flow Shortages Ability to Raise Capital OpportunitiesThreats Expansion in Japan and TorontoProduct Imitation Extensive Distribution ChannelsVariety of Possible Substitutes Ability to meet Competitive PricingSupplier Power to Competitors Recommendations: P.E.I.P.C can also explore expanding its marketing reach in efforts to bring brand awareness through e-commerce and web based advertising. Additionally, plans should include hiring a sales and marketing team to assist in strengthening the company’s brand name and appeal. Emphasize on mail order sales by improving the quality of the catalogue and distribution reach. P.E.I.P.C. should consider automating the bottling process to increase production capacity and annual volume. The company should also analyze the profitability of large scale orders with wholesalers, hotels and airlines, and perhaps consider opportunities to expand in the U.S. Implementation: MacNaughton should take into consideration the use of additional key strategy formulation concepts such as, the strategy diamond, the five forces model off environment threats and the PESTEL model to help his firm establish and sustain competitive advantage.

Saturday, September 14, 2019

Oprah’s Empire and Organizational Theory, Design and Change Essay

The Oprah Case was a brief view into the life of Oprah Winfrey and the empire she built. Born in Mississippi, Oprah had a gift for public speaking. She delved into journalism and landed her own day time TV show in Chicago. The broadcast television industry proved to be a wonderful source of revenue for Winfrey and here her empire began. Oprah then went into acting and found interest in producing. She founded Harpo, Inc. and began acquiring rights to film books. The Oprah Winfrey Show became a hit success propelling Oprah forward to be one of the world’s most influential people. She launched a website, oprah.com; a magazine, O, The Magazine; and began her own network, OWN. She organized several charitable organizations around the world and is recognized as the most generous celebrity as it relates to giving away her own money. There is a component in Emotional Intelligence by Travis Bradberry and Jean Greaves’ book that emphasizes the need for Self Awareness. With much o f Oprah Winfrey’s success being attributed to not compromising her beliefs for society, Oprah has to continuously guard against being mislead or possibly used by others. Although her intentions may be good, Oprah Winfrey’s tendency to be hard on herself if she neglects to reach success can cloud her talent to recognize her own efforts. There are three key indicators of Self-Awareness that Oprah Winfrey utilizes in order to maintain her public image and reputation. First, Oprah exudes self-confidence in order to effectively market anything that she endorses or supports. Because of this keen awareness of her self-worth, throughout any appearance, Oprah presents her viewers with a self-assurance which enables her to voice views that her followers can assess and take into consideration. Over the years, Oprah has become a beacon for making sound decisions despite the uncertainties and pressures of the media. Next, Oprah is aware of her strengths and limits, therefore, she is able to give an accurate self-assessment and accept candid feedback. Early on in her career she was able to learn that she was not able to operate as owner, president, and CEO. Knowing this, Oprah was able to profit more in the grand scheme of things because her limit was recognized and valued. As Tim Bennett acted as the President of Oprah’s Harpo Productions, he was able to give Oprah a new perspective and aid in her self-development with his expertise. Lastly, Oprah has a self-deprecating sense of humor that shows she doesn’t take herself too seriously. This is important in the candid feedback she receives from viewers, bloggers, and other forms of news. As a person in the media, Oprah is self-aware and realizes the need to trust yourself and not let negative energy hold you back from operating at your full potential. As a steward of her brand, it’s safe to say that Oprah Winfrey pays close attention to the quality of her message and products. Oprah Winfrey has a great gift of compassion, tenderness, and kindness. For balance, Oprah Winfrey promotes mature self-obedience, self-management, and personal responsibility. In doing this, Oprah utilized four core competencies to build her personal brand. First, she discovered what she wanted her brand to convey and laid out a development plan for herself, which included where she was presently and future goals. Oprah Winfrey is most successful because she was able to merge her passion of journalism with expertise. Next, Oprah created her brand by positioning herself as extraordinary in her niche of talk show hosting. The point of this is to tell her audience what she values and the benefits of watching her show. Besides tangible incentives, Oprah gives advice and offers community awareness through her many projects. Then, Oprah uses communication to allow her to gain the visibility to be looked to as a guru of opinions. Oprah attracted her viewers and followers by becoming accessible through forums, book clubs, mail, and social media. Lastly, Oprah has been able to maintain her brand through constant revisits and updates. Constantly Oprah goes back to everything she has created; her O magazine, OWN network, book club and everything that she has endorsed to refresh it with current information and maintain its reputation. The mission for The Oprah Winfrey Show was â€Å"to be a catalyst for the transformation in people’s lives.† In keeping with core competencies, the organization was able to continue to generate revenue by using the skills and abilities in value-creation activities that allowed all of the business subunits to achieve superior quality and consumer responsiveness. Because the mission was one of empowerment, Oprah’s team made sure that anything that was done supported that mission and by doing so it increased intrinsic value. Oprah’s following knew what to expect, they enjoyed it, and they kept coming back even bringing new consumers. Oprah was known to surround herself with high performing people. The business was demanding there were constant deadlines and long hours. Many were known to work from 15-17 hours in order to keep up. They had a code of excellence and anyone who could not meet that code did not last long. The type of environment that came from this fast-paced work style is in part related to the expansion strategy. Harpo was growing rapidly due to the corporate-level strategy. Oprah had harnessed a command in the daytime TV domain and used this base to expand into new media domains through related diversification. There are so many cultural differences such as diverse communication styles, different approaches to completing task and different attitudes toward conflict. As a leader within her brand and enterprise, Oprah has mastered the art of working around cultural differences and effectively coordinating outsourcing relationships. She has conquered working with different cultures by encouraging and rewarding creativity, creating a diverse workforce and educated staff and offering support while having fun. Oprah has also effectively coordinated outsourcing relationships with her many international projects, specifically her school in Africa. Benefits of outsourcing include higher performance, a better mitigation of risk and reduced confusion and wasted time. Oprah opened the Oprah Winfrey Leadership Academy for Girls in 2007 with the goal in mind of giving children who are less fortunate the chance to better themselves with a proper and suitable education. In order to effectively accomplish this goal, it was a mission of Oprah’s to have access and acquire the best talent. Oprah has been able to enjoy the benefits of outsourcing because of her quality commitment and reputation. Throughout Oprah’s career, several conflicts within her organization have risen. Although conflict is perceived negatively, some conflict is good for an organization. Conflict can be beneficial because it can overcome organizational inertia and lead to organizational learning and change. This is extremely evident when Oprah’s Book Club introduced A Million Little Pieces by James Frey to the public. This is a great example where Pondey’s Model of Organizational Conflict is illustrated. Latent Conflict, the first stage of this model, surfaced in 2005 when Oprah introduced this book. In several ways, the work was an unconventional choice for the Book Club where potential for conflict was at a high risk. The book was a classified as a memoir, not the ordinary book for the Book Club. Frey’s memoir, an account of his descent into alcohol and drug addiction, offered a graphic, unsparing look at the consequences of his illness and at the long, difficult road to recovery. It was the first contemporary piece of writing that Winfrey had selected for the Book Club in more than two seasons. The second stage, Perceived Conflict, happen on January 8, 2006. The investigative web site The Smoking Gun delivered a devastating blow to Frey’s insistences of authenticity. The site revealed numerous instances of exaggeration in A Million Little Pieces. This brought many aware of this conflict and people began to analyze it. The conflict escalated when Oprah battled against what was being said. She stated, â€Å"that the underlying message of redemption in James Frey’s memoir still resonates with me. And I know that it resonates with millions of other people who have read this book and will continue to read this book.† In the third stage of Pondey’s Model, conflict is felt. Investigative reports showed that he had exaggerated his criminal past to the point of fancy. But he had also distorted the stories of others, including two high-school classmates who died in a car crash in 1986. Marianne Sanders, the mother of one of the deceased, called Frey’s account â€Å"flat-out lies.† What began as a small problem had now escalated into a huge conflict. On January 26, 2006, these issues came to a head when the talk-show host brought Frey back onto her show. Winfrey confessed that the facts that had come out about Frey’s past since the scandal broke had caused her to revise her opinion of his work. â€Å"I feel duped,† Winfrey told Frey. â€Å"But more importantly, I feel that you betrayed millions of readers.† Conflict had manifested. This is demonstrated in the fourth stage. In the fifth and final stage, the aftermath of the conflict is present. Conflict is resol ved in a way that leaves subunits feeling combative or cooperative. In this case, Winfrey also apologized to viewers for her own role in supporting Frey’s actions and attitude toward self-representation. The truth, it turned out, mattered to many people. In the aftermath of the controversy, Nan A. Talese/Doubleday, the imprint that had published Frey’s book, also issued an apology. Winfrey’s response in particular, spurred a large-scale conversation among publishers, authors, and journalists about the state of nonfiction writing. Oprah used her power and ability to manipulate decision making. She uses two tactics that has led to her success. The first tactic she uses is her ability to control the agenda. Oprah si involved in the majority, if not all, departments and committees of her empire. She likes to be on and involved in these committees and departments so that she can control business decisions, especially if the issues affect how and when to change the organization’s strategy and structure. Bringing in an outside expert is the second tactic. The biggest mistake Oprah made in the beginning was that she did understand that she needed infrastructure and systems in order to run a business. And it wasn’t until 1994 that she actually brought in someone to be president and organize the systems. She described herself as a crazy person, trying to do it all. In 1994, Winfrey hired Tim Bennett to serve as Harpo’s president. 8. Infrastructure 9. Organizational Life Cycle Oprah has put up her $5.6 million Gold Coast Condo on the market, and moved to California to run her network OWN. Her condo that sits on top of a huge building in downtown Chicago can be rented for $15,000 a month. Rosie O’Donnell’s current OWN talk show was being taped at Harpo, but no longer. The Rosie O’Donnell show has been moved to New York. The move resulted in low ratings and the lack of obtaining special guest for the show. It was a constant challenge trying to get people to come to the show, so they decided to move to a location that was convenient for special guest. This was never a problem for Oprah. Therefore, Harpo Studios is dark and inactive. Possibilities of putting it up for sale to those buyers who want to have their own production facility, or to those who want to tear it down to build a high-rise building are beginning to surface. Despite struggles with OWN, Oprah.com is still successful. What’s next for Oprah? The future of the Oprah Empire is a topic that many people find may be threatened. Much of Oprah’s target market is the baby boomer middle class. With her target market aging and the culture of broadcast journalism changing, where does this leave Oprah? Oprah’s future relevance will heavily rely on the diversification of her current and future business developments. Currently worth $2.7 Billion, Oprah has plenty of cushion room to reinvest in new strategies or add to her current ventures. With the stability of her magazine and online presence, Oprah has made her name an international staple touching the homes of millions around the globe. Her integration of technology into her business model has transcended generations inviting the more tech savvy to join the ranks. The real question is about the future of OWN network. While it is experiencing difficulty now, expect it to make a transition into a network that is developing future leaders with the power of persuasion. In the future as Oprah ceases to have a world presence, her legacy will remain.

Friday, September 13, 2019

Mastering Management Essay Example | Topics and Well Written Essays - 250 words

Mastering Management - Essay Example tem to machine design as well as production, managing the shift from functional communication lines and responsibility to a plant-level dimension and handling unsatisfied employees at the plant based on their new task assignments and hence mitigate the chances of worker unionization. The selection of a plant manager can be challenging, especially in a situation facing Heritage Appliance Company’s River Woods plant. Consequently, the selection committee must take into consideration certain desirable aspect in order to find the right person for the crucial management position. As the selection committee, the suitable candidate must have expert, referent and reward power, which will successfully interplay with legitimate power accorded by the virtue of being the plant manager to steer the project to success. The candidate must generally have good interpersonal skills, critical problem-solving skills and be proactive. An internal candidate would be more desirable for the position because he/she is already familiar with the culture of the organization and what it intends to achieve. Besides, He already knows the strengths and weaknesses of the staff and can easily help them upgrade to match the new tasks facing